Unified Command Hub

Dashboards that convey stories at a glance!

Watch your campaigns, sync logs to CRMs, listen to recordings, and oversee agent activities inside a beautifully crafted, low-latency control interface.

Centralized Command Center

The Ringingo Agent & Campaign Console

A high-fidelity dashboard built to monitor operations, tracks real-time efficiency metrics, and analyzes dial rates live.

Overview Dashboard

Outbound Operations

Total Calls 48,190
Connected Calls 31,402
Not Connected 12,890
Dropped Calls 3,898

Inbound Operations

Total Calls 18,290
Connected Calls 16,402
IVR Hits 14,120
Missed Calls 1,230
Dropped Calls 658

Performance KPIs

00:00:24 Wait Time
00:00:45 Hold Time
00:00:08 Ring Time
00:03:15 AHT
00:00:35 Wrap-up
00:01:20 Idle Time
00:00:50 Pause Time
00:45:00 Break Time

Ready To Transform Your Call Center Operations?

Onboard agents, automate dialing campaigns, and maximize outbound connection rates with Ringingo's smart cloud platform.